During my five-month internship, I gained hands-on experience across the end-to-end UX design process through a project focused on digital peace of mind. Working closely with my mentors, I learned how to connect research insights to design decisions.

I independently led the research and synthesis phases, conducting market, competitive, and domain research alongside qualitative interviews with 20 participants. I translated these insights into personas, stakeholder maps, opportunity areas, and How Might We statements that shaped the product direction.

Building on the research, I explored concepts that proposed solution for one problem but for two sets of stakeholders.